Contact us

Last updated 13 October 2026

Last updated: 13 October 2026

We're here to help with anything about ZaxSocial: connecting WhatsApp or Telegram, AI replies, plans, payments or your account.

Already a customer?

The fastest way to reach us is the Support Center inside the app. Start a chat with our team, attach screenshots or a voice note, and follow every reply in one place. You'll also find step-by-step guides in the Help Center.

Email

Write to support@zaxsocial.cloud. Please include the email address of your ZaxSocial account and, for payments, the transaction reference (for example ZXS-PLAN-…).

Response times

We usually reply within a few hours during support hours (Monday to Friday 09:00–18:00 and Saturday 10:00–14:00, Lagos time). Messages sent outside these hours are answered on the next working day.

Send us a message

Not signed in? Use the form below and we'll reply by email.